Last updated: November 13, 2026
WeddingVenuesHQ operates WeddingVenuesHQ. This policy explains how we handle personal data.
Data we collect
- Account data: email address, display name, password hash (never your password), role.
- Content: reviews, photos, venue submissions, claims (including ownership evidence you upload, stored privately), inquiries you send to venues.
- Technical data: a hashed (non-reversible) version of your IP address for abuse prevention and rate limiting, browser type, and aggregate page statistics. We do not use third-party advertising trackers.
- Payments: handled by Stripe. We store payment status and amounts, not card numbers.
Why we use it
To run your account, publish your content, deliver inquiries to venues, prevent spam and fraud (including Cloudflare Turnstile checks), process payments, and send service emails you request (verification, sign-in links, notifications).
Sharing
Inquiries are shared with the venue (or our team if the venue hasn’t claimed its listing). We use processors including Cloudflare (hosting, security), Stripe (payments) and our email provider. We don’t sell personal data.
Retention
Account data is kept while your account is active. Inquiries are kept for 24 months. Claim evidence is deleted 12 months after a decision. Logs with hashed IPs are kept up to 90 days.
Your rights
Depending on where you live (e.g. GDPR, UK GDPR, CCPA), you may access, correct, export or delete your data, and object to certain processing. Email hello@weddingvenueshq.com. You can delete your account from your account page.
Cookies
See our cookie notice.