Last updated: November 13, 2026
Instant listing ($19 one-time)
- If your venue fails our automated checks and we decline to publish it after manual review, you get a full refund.
- If your venue is published, the fee is non-refundable, because the service (immediate publication) has been delivered.
- Duplicate payments are always refunded.
Featured placements (monthly or yearly)
- You can cancel any time from your dashboard; your placement stays active until the end of the period you’ve paid for, and won’t renew.
- New subscriptions: if you cancel within 7 days of your first payment, contact us for a full refund.
- Yearly plans: cancelled yearly plans are not prorated after the first 7 days.
- If we remove a featured listing for breaching our terms, no refund is due; if we remove it in error, we refund the unused portion.
How to request
Email hello@weddingvenueshq.com from your account email with the venue name. Refunds go back to the original payment method via Stripe, usually within 5–10 business days.